FAQ

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PRE-RACE FUEL QUESTIONS

Can I get free delivery?

We offer free standard delivery service on all orders over €50 as well as free delivery on all orders to the UK.




Do you deliver to my part of the UK?

We deliver to all postal locations in the UK, with the exception of PO Boxes and BFPO addresses.




What is Standard delivery?

Orders sent using our Standard delivery service typically arrive within 3-5 working days for mainland UK addresses (Monday to Friday 8am-9pm, excluding Bank Holidays), providing the order is placed before our 4pm cut-off.




What happens if I'm out when the courier tries to deliver?

The carrier may try to leave with a neighbour, or if there is a safe and secure location at your property the parcel may be left there (this is at the courier's discretion and cannot be guaranteed). The carrier will leave you a card with the details of where the parcel was delivered, and you can also obtain this information using the tracking link from the email we send you to confirm despatch.

Should the carrier be unable to deliver the parcel, they will leave a card which will explain what to do next. Please contact them direct to arrange a redelivery at your convenience or a collection from the carrier depot (where available).




My delivery hasn't arrived within the given time slot. What shall I do?

Please track your order with the courier, using the link on the email we have sent you to confirm despatch. If you have any further queries, please contact us and we will be happy to help. If your order contains fresh meat, please contact us. Please let us know within 7 days of placing your order if it hasn't arrived and we can investigate this for you. Any longer than 7 days and we may not be able to look into with the courier.




My delivery has arrived but there was an item missing?

Please check your order in your email confirmation of the website to confirm that you purchased the item, and check your email (and spam folder) to see if we sent you an email advising you that an item was out of stock. If not, please contact us and we will be more than happy to help.




What should I do if my parcel arrives damaged?

We take every effort to ensure parcels are packed carefully to minimise damage, but unfortunately sometimes damage can occur in transit. If this happens, you are able to refuse delivery of your parcel when the carrier delivers it to your door, and we will pay for its collection from them.

If you've already received a parcel and found that it's damaged, please contact us immediately and we will be happy to help. Please do not dispose of the item until you've spoken with us




Can I send an order to more than one delivery address?

Yes, you can, but you'll need to place separate orders and pay the delivery costs on each one.




How can I give you extra delivery details?

We're sorry, but unfortunately we cannot provide the courier with any additional information regarding delivery or amend any details.




Can I have a refund for my delivery charge, as the item didn't show up within the agreed timescales?

Unfortunately we cannot guarantee any specific date.




Can the delivery address be different to the billing address?

Yes.




Can I change the shipping address?

We may be able to change the address within the first 30 minutes of placing your order, however we can't guarantee this.





 

 

RACE FUEL QUESTIONS

What is Race Fuel?


Race Fuel Whey Protein is an ultra premium quality 80% whey protein powder exclusively from free range, grass fed cows providing an unrivalled combination of taste, value and results. With 25g of premium grade protein per 33g serving and delivering an outstanding amino acid profile, P1 Nutrition Race Fuel is the perfect protein choice to fuel recovery and lean muscle gains after any on track session or training.




What makes your whey protein the best?


Our ultra pure whey protein is sourced directly from the world renowned Müller dairy based in Germany, the leading manufacturer of whey protein in the world. All of the milk used to produce our Whey Protein 80 is sourced from free range, grass fed cows and is also GM and hormone free. By sourcing directly from the leading European dairy we can guarantee the very best whey protein concentrate on the market today, whilst ensuring full traceability of our final product. We never add any thickeners or fillers so you are guaranteed the purest whey available. As well as this our highly acclaimed flavours only use 100% natural flavourings, no artificial colourings and we also include a scoop in every tub.




How does the whey protein taste?


Our flavours are highly acclaimed and both of our flavourings and colouring are 100% natural. We've been hard at work to develop 2 delicious highly acclaimed flavour options to create a great tasting and easy mixing, creamy whey protein shake.




How will this protein powder benefit my training and race recovery?


P1 Nutrition Race Fuel is loaded with branched chain amino acids (BCAAs) and glutamic acid which are rapidly delivered to the target muscles where they quickly get to work to encourage muscle growth and repair through protein synthesis. It can therefore help you recover quicker and build muscle more effectively.




Why should I take a protein supplement like Race Fuel?


Protein is a fundamental element of any athlete or training enthusiasts nutritional protocol. Put simply, protein is essential for growth and repair of all cells, including muscle cells, and it is therefore necessary in order to experience training adaptations. The vast majority of us will struggle to consume the amounts of protein required for positive training adaptations through whole foods alone, and this is where Race Fuel provides the perfect solution. With over 80% protein and low in fat and carbohydrates it is the ideal way to increase your daily protein intake. This can be particularly critical after time spent out on track. Consuming the right amounts of whey protein will allow your body to recover more quickly, and grow.




How often should I take it and how much should I use?


We recommend consuming at least 1g of protein per pound of body weight every day if you want to improve recovery and gain more lean muscle. Consumption for athletes like racing drivers and riders is likely closer to 1.5g per pound of body weight. As a rough guideline, that's 3-5 servings of this protein shake every day. Ideally, you should try and consume within 30 minutes of completing a training session or race stint.




How well does this protein shake mix?


This whey protein is "instantised" using a small amount of soy lecithin which is negligible nutritionally (less than <1.5%) . Instantising ensures a finished protein powder that mixes effortlessly in your P1 Nutrition Shaker to produce a smooth and delicious protein shake.





 

 

DELIVERY QUESTIONS

Can I get free delivery?

We offer free standard delivery service on all orders over €50 as well as free delivery on all orders to the UK.




Do you deliver to my part of the UK?

We deliver to all postal locations in the UK, with the exception of PO Boxes and BFPO addresses.




What is Standard delivery?

Orders sent using our Standard delivery service typically arrive within 3-5 working days for mainland UK addresses (Monday to Friday 8am-9pm, excluding Bank Holidays), providing the order is placed before our 4pm cut-off.




What happens if I'm out when the courier tries to deliver?

The carrier may try to leave with a neighbour, or if there is a safe and secure location at your property the parcel may be left there (this is at the courier's discretion and cannot be guaranteed). The carrier will leave you a card with the details of where the parcel was delivered, and you can also obtain this information using the tracking link from the email we send you to confirm despatch.

Should the carrier be unable to deliver the parcel, they will leave a card which will explain what to do next. Please contact them direct to arrange a redelivery at your convenience or a collection from the carrier depot (where available).




My delivery hasn't arrived within the given time slot. What shall I do?

Please track your order with the courier, using the link on the email we have sent you to confirm despatch. If you have any further queries, please contact us and we will be happy to help. If your order contains fresh meat, please contact us. Please let us know within 7 days of placing your order if it hasn't arrived and we can investigate this for you. Any longer than 7 days and we may not be able to look into with the courier.




My delivery has arrived but there was an item missing?

Please check your order in your email confirmation of the website to confirm that you purchased the item, and check your email (and spam folder) to see if we sent you an email advising you that an item was out of stock. If not, please contact us and we will be more than happy to help.




What should I do if my parcel arrives damaged?

We take every effort to ensure parcels are packed carefully to minimise damage, but unfortunately sometimes damage can occur in transit. If this happens, you are able to refuse delivery of your parcel when the carrier delivers it to your door, and we will pay for its collection from them.

If you've already received a parcel and found that it's damaged, please contact us immediately and we will be happy to help. Please do not dispose of the item until you've spoken with us




Can I send an order to more than one delivery address?

Yes, you can, but you'll need to place separate orders and pay the delivery costs on each one.




How can I give you extra delivery details?

We're sorry, but unfortunately we cannot provide the courier with any additional information regarding delivery or amend any details.




Can I have a refund for my delivery charge, as the item didn't show up within the agreed timescales?

Unfortunately we cannot guarantee any specific date.




Can the delivery address be different to the billing address?

Yes.




Can I change the shipping address?

We may be able to change the address within the first 30 minutes of placing your order, however we can't guarantee this.





 

 

RETURN & REFUND QUESTIONS

Can I get free delivery?

We offer free standard delivery service on all orders over €50 as well as free delivery on all orders to the UK.




Do you deliver to my part of the UK?

We deliver to all postal locations in the UK, with the exception of PO Boxes and BFPO addresses.




What is Standard delivery?

Orders sent using our Standard delivery service typically arrive within 3-5 working days for mainland UK addresses (Monday to Friday 8am-9pm, excluding Bank Holidays), providing the order is placed before our 4pm cut-off.




What happens if I'm out when the courier tries to deliver?

The carrier may try to leave with a neighbour, or if there is a safe and secure location at your property the parcel may be left there (this is at the courier's discretion and cannot be guaranteed). The carrier will leave you a card with the details of where the parcel was delivered, and you can also obtain this information using the tracking link from the email we send you to confirm despatch.

Should the carrier be unable to deliver the parcel, they will leave a card which will explain what to do next. Please contact them direct to arrange a redelivery at your convenience or a collection from the carrier depot (where available).




My delivery hasn't arrived within the given time slot. What shall I do?

Please track your order with the courier, using the link on the email we have sent you to confirm despatch. If you have any further queries, please contact us and we will be happy to help. If your order contains fresh meat, please contact us. Please let us know within 7 days of placing your order if it hasn't arrived and we can investigate this for you. Any longer than 7 days and we may not be able to look into with the courier.




My delivery has arrived but there was an item missing?

Please check your order in your email confirmation of the website to confirm that you purchased the item, and check your email (and spam folder) to see if we sent you an email advising you that an item was out of stock. If not, please contact us and we will be more than happy to help.




What should I do if my parcel arrives damaged?

We take every effort to ensure parcels are packed carefully to minimise damage, but unfortunately sometimes damage can occur in transit. If this happens, you are able to refuse delivery of your parcel when the carrier delivers it to your door, and we will pay for its collection from them.

If you've already received a parcel and found that it's damaged, please contact us immediately and we will be happy to help. Please do not dispose of the item until you've spoken with us




Can I send an order to more than one delivery address?

Yes, you can, but you'll need to place separate orders and pay the delivery costs on each one.




How can I give you extra delivery details?

We're sorry, but unfortunately we cannot provide the courier with any additional information regarding delivery or amend any details.




Can I have a refund for my delivery charge, as the item didn't show up within the agreed timescales?

Unfortunately we cannot guarantee any specific date.




Can the delivery address be different to the billing address?

Yes.




Can I change the shipping address?

We may be able to change the address within the first 30 minutes of placing your order, however we can't guarantee this.





 

 

For more information about Delivery and Returns, please click here.